How can we help?
Get help with wallet tracking, market data, local app data, or general feedback.
Frequently asked questions
What information should I include in a support request?
Include the affected public wallet address only if necessary, the network or asset, what you expected, what happened, and any non-sensitive screenshots. Never include wallet secrets.
Why is a balance or transaction delayed?
The app relies on public blockchain endpoints and third-party data providers. Indexing delays, rate limits, network congestion, or temporary provider outages can affect displayed information.
How do I remove my local portfolio data?
Open Settings and choose Delete All Data. You can also clear website data for TronLinkportfolio.app through your browser or macOS privacy settings.
Can TronLink Wallet send crypto or access my funds?
No. It is a non-custodial, read-only portfolio tracker. It cannot initiate or authorize blockchain transactions and does not store private keys or recovery phrases.
Are displayed prices and tax estimates guaranteed?
No. Market values and tax-focused summaries are informational estimates. Verify important figures independently and consult a qualified professional for tax or financial decisions.